4 Vertical Bike Rack

Overall the experience wasn’t bad. I ordered the 6 bike rack and it came in two shipments. First one arrived early. Second never left shipper. Still shows pending one I like that up. Had plans for the weekend when it would all be here but it happens. After I had assembled the rack through videos I noticed the lady side of the rack, the wheel stops don’t align with the bike tires. I doubled checked images and videos to be sure I put it together right and I did. I don’t know I’m just picky and it’s bothering me that the right side look great and the left side looks misaligned when bikes are on. Customer service did help me with a discount on the strut and stand after the fact so I did like that. I did get the slow strut which is nice but it took away a turquoise plate which sucks cause I bought it for the color. I think I may spray paint some parts to get it to stand out. Lastly I got the anti warble on the rack but the rack itself still sways. Not sure if by design or if I assembled it wrong. I think I should’ve just gone another direction and purchase a local brand here in Utah. All in all it’s a nice rack and it does perform. I’m just not in love with it like I thought I would be. This is me just being as transparent as possible. Others may have different/better opinion than me.

Ordered the rack and garage stand the Sunday night, delivered Tuesday morning.

Easy to assemble, looks great and it was value for money.

I took my new JB Rack on an 800 mile trip two days after I got it. I was a bit nervous because the rack seemed to shake quite a bit. 50 miles into my trip, one of the straps broke and my bike bounced out of the wheel basket, but fortunately got hung up on the tire tab. The strap wasn't put on overly tight. It matched the other two bikes on the rack. When I got home, I did some work to prevent the rack from shaking as much. Lastly, the wheel baskets seem overly large. I don't know what that's about. I'm getting ready to take a major mtb trip, so I thinking forward and trusting that the rack does its job.

Awesome looking and quality product, feels solid, shipping was a pain due to warehouse issue but it was resolved. Assembly was easy with their instructional video

We love this rack but it is heavy - even the 3 bike version. JB Racks said they'd help me customizing this product for 2 bikes but didn't get back to me.

No matter, I went ahead and removed the top bar extensions and left sided of the bottom bar extension (as well as 14 bolts which were no longer required).

Great result:

1. Much lighter - so much easier to lift and move

2. Moved the strap from the now obsolete L side bottom extension bar to the slot in the centre of the bottom bar - both straps are still in functional positions to hold the back wheel and pedals

3. The loaded rack is now much more narrow which means it takes up less space in my garage

Due to the bikes being closer - the only trade off is a need to slightly stagger the bikes (as you would in a 4 or 5 bike situation) by alternating their front wheels forward and then back when positioning them in the rack on the top bar.

All I need to do is get some 50mm plugs for the top bar - now I have removed the (heavy) extensions.

JB Racks you really should think about marketing this option.

I have received and built rack and fitted to vehicle without any real problems. The instruction video is good once you find it and PDF version on line is helpful back up. The overall quality is good, for the price point. Only real fitting issue is the Left side lower wheel angle bracket dont seem to align under the front will position the same as the Right hand side. I have not driven more than 500m down the road as a test run yet as i dont have small rego plate yet to place out back of bikes , with tail light board thing. The Police here in NSW are strict on this so will use next week when i get this as i cannot be bothered removing actual rego plate. I gave some feed back for some Tesla Model Y drivers who might buy this as the hitch clamp is really hard to fit on this vehicle tow bar due to body panels. This is not a rack problem really just the nature of a modern car SUV, rather than a 4WD type ute that it might normally go on.

I am stocked with the product and eager to use it. The rack seems stout and well built. The company could improve a lot more on the assembly manual. The box arrived completely broken down and I thought the product was ruined. Luckily they wrapped all parts in bubble wrap and that was enough to save everything. The instruction manual was missing from the box. There was no instruction manual to download for the garage stand but I was able to figure out from pictures. The manual for the bike rack does not contain a detailed part list. The step by step process is far from detailed and you have to flip through videos and pictures in the website to figure out how to put together. Improving the manual would make the company look a lot more professional and help the end user experience.

Now I need to put it to the test and on the road to validate the bike sturdiness.