Ordered the rack, receive a part that had to be replaced, JB Team acted swiftly and with no hassle and arranged a replacement, and looked after me for the inconvenience. Great customer support and so far really happy with the rack!!

So this review is coming from the USA. The rack now built took its maiden voyage yesterday . The rack itself is great. Worked flawlessly with 5 full bike loaded. I love the piston. ( must have). The downside is the packaging of the rack itself for shipping (probably fedex fault) but this thing got destroyed during transit. The way they are just lightly wrapped caused everything to crash together in the box putting chips of paint on most of the top tire rack holders. (It’s a bike rack so I’m not worried but others might be) my advice would be to wrap the parts better in the box. (See pic for the condition of arrival). Other than that. I’m completely happy with my choice and look foward to using this thing for years to come.

So this review is coming from the USA. The rack now built took its maiden voyage yesterday . The rack itself is great. Worked flawlessly with 5 full bike loaded. I love the piston. ( must have). The downside is the packaging of the rack itself for shipping (probably fedex fault) but this thing got destroyed during transit. The way they are just lightly wrapped caused everything to crash together in the box putting chips of paint on most of the top tire rack holders. (It’s a bike rack so I’m not worried but others might be) my advice would be to wrap the parts better in the box. (See pic for the condition of arrival). Other than that. I’m completely happy with my choice and look foward to using this thing for years to come.

For the money this is a five star, all day!

Well made, perfect for my setup. Would be nice to have a built in receiver adjustment to take out the sway, but I bought a 20 one to resolve.

Good job JB!

Nice rack for the money. Fits a Bronco well. I will have to remove the rack to open the rear hatch, or fold seats down to get helmets out of the back. Good value compared to other racks with similar design.

Rack seems good, disappointed in the packaging and shipping aspects- ended up scratching the rack components. Shed stand is not as pictured, with casters, rather just sits on the floor, also unexpected, and feels like false advertising since all the pics have casters.

Good things about the rack - easy to assembly, easy to load and unload the bikes on it, the bikes are not touching each other at all - no scratches.

Not so good things - need to get additional accessories to stabilize the rack, pretty heavy to mount on the vehicle (2 person recommend), rubber straps are little too short for some bikes with thicker tires (easy to replace).

Overall - best value for the 5-bikes rack.

Thank you.